Engage every shopper, everywhere

Unify digital, in-store, and back office operations to personalize customer engagement and increase employee productivity. Dynamics 365 for Retail empowers retailers to create exceptional, insightful shopping experiences.

  • Drive unified commerceIncrease revenue, customer satisfaction, and brand loyalty by delivering a consistent shopping experience.
  • Create a modern store experienceManage stores efficiently, increase sales, and instantly adapt to  the changing needs of your customers.
  • Effectively manage merchandisingImprove ROI and product demand by centrally managing merchandising-including product information, categories, assortment, and pricing.
  • Optimize operations through insightsReduce fulfillment costs, improve inventory utilization, and efficiently manage your business by using customer and operational insights.
Deliver exceptional retail experiences
Dynamics 365 Retail comes with Modern Point-of-Sale app offering a rich clienteling experience that gives sales associates what they need while on the sales floor: product, inventory, customer and other information that helps them provide exceptional customer service.